Juneau, Alaska (KINY) - Tourism Best Management Practices, or TBMP, will be managed by Travel Juneau, the destination marketing organization for Juneau.
TBMP, which is funded entirely from Marine Passenger Fees paid by cruise ship passengers, is a voluntary program established in 1997 to help address and mitigate the impact of tourism on the community, as well as enhance visitors’ experiences in the Capital City.
The program is a cooperative effort of Juneau tour operators, cruise lines, transportation providers, merchants, hospitality businesses, tour brokers, the Juneau Ranger District, and the City and Borough of Juneau. By actively participating in TBMP, participants demonstrate their commitment to address key community concerns.
“I would like to thank Travel Juneau for stepping up and bringing its knowledge and experience to TBMP. The organizations have worked closely together since TBMP’s inception, and we expect this transition to be seamless,” said City and Borough of Juneau Tourism Manager Alexandra Pierce. “We are proud that TBMP started in Juneau and has been replicated in numerous other ports and introduced around the world, and we look forward to working with our community partners to evolve and strengthen the program.”
In addition to the migration of the program to Travel Juneau, TBMP announced new leadership. Longtime spokesperson and original administrator Kirby Day is passing the position to Elizabeth Arnett, who will take on the duties of TBMP’s program administrator.
Arnett has spent more than 15 years of her career working in Juneau’s visitor industry, including 8.5 years at Travel Juneau. Day will remain involved with TBMP to assist with the transition.
“It has been a pleasure and an honor to help guide this program over the past 25 years. I am extremely proud and appreciative of how TBMP has been embraced by the community, the Assembly, CBJ Management and our membership - tour operators, cruise lines, visitor industry businesses and partner organizations,” said Day. “This voluntary program has provided a unique and effective model to manage tourism impacts and has encouraged and allowed entrepreneurs to create businesses that provide jobs, income and opportunity for families in the Capital City.”
Day continued that Arnett’s experience in the visitor industry and her association with Travel Juneau puts her in an integral position to administer the program and ensure Juneau remains not only a great place to visit, but a great place to live.
“I’ve long admired the TBMP program and am excited to be involved on a daily basis,” said Arnett, a promoter of Juneau as a travel destination. “Tempering visitor and tour operator activities with the concerns of residents is a delicate balance that requires consistent attention. I welcome the challenge.”