Juneau, Alaska (KINY) - The National Bicycle Dealers Association has certified Juneau’s Cycle Alaska as being among the top local bicycle retailers in the United States.
Fewer than 200 qualified for this honor.
Key to certification is a lengthy application survey that quantifies key elements found in successful retail operations of all kinds. Mystery shoppers then evaluated dealers through phone & email contacts, website appeal & accuracy, and an in-store visit with a detailed breakdown of their experience, from a customer’s perspective, provided to all shops participating.
America’s Best Bike Shops certification requires not only great shopping experiences and expert staff but also support for cycling local and national cycling advocacy.
John McConnochie, owner of CYCLE ALASKA, credits his amazing team especially Briana Swanson, General Manager, and Chris Studi, Service Manager, for their success as well as their loyal customers throughout Juneau and Southeast Alaska.
McConnochie said they are honored and humbled to be recognized for 5 straight years.
The National Bicycle Dealers Association is a non-profit organization promoting the interests of cycling and specialty bicycle retail since 1946.